How to manage telecommunications expenses?

Recent changes to telecommuting mode difficult having good administration. For the accounting team it is important to analyze telecommunications bills and this represents a challenge that they must face every month. 

Telecom Expense Management (TEM) is a telecom expense  management process that helps automate cost analysis processes. Within the telecommunications analyzed, it is sought to cover the total costs of the item and that is why this system includes wireless, voice and data services. This reduces operating time and avoid errors and inefficiencies in the invoice. 

Why now? 

We live in times of acceleration and constant change. It is common to hear in webinars that the main factor to accelerate digital transformation in companies was COVID-19, which caused “the era of the great quarantine.” 

Due to health necessity, most companies found it necessary to send a large part, if not all, of their employees to home office modality. They had to improvise to equip them with tools and a collaborative environment that equates to work interactions. Even though it may feel artificial, this change has meant a lot to the workforce and it is rumored that this modality “is here to stay.” 

For this reason it is important to equip the team with tools so that they can carry out their work without setbacks. The TEM system has been adopted by companies of different branches and sizes as it encompasses various cost optimization activities in telecommunications. In addition, it helps inventory management, invoice management and provides a comprehensive view of the budget and spending, both at corporate level and in different business units of any company. 

TEM doesn’t end there 

It is interesting to note how the TEM environment evolves, generating mega trends  in work mechanics around the world. Interpreting data is crucial for decision making. Experts from IBM Research say that there is a growing demand for data processing increasingly migrating to mobile applications leaving the computer equipment behind. Since new circumstances have forced workers around the world to work 100% remotely with no option. The new offices are spaces at home, cafeterias or improvised areas as well as moving spaces that require that most of the employees work through their mobile phones. That is why they require access to all their applications, as they would have on their work computer. 

Directly related to the increased use of mobiles / apps, there is a significant increase in the use of cloud platforms (SaaS, PaaS, IaaS), which also influences the adoption of software-defined network technologies (SD-Wan). All these technologies help manage the use of applications and infrastructure, improving (UX) user experience. 

How can TEM help my business? 

TEM is frequently applied by companies where telecommunications services are an important part of their business processes. 

Some of the benefits of using TEM include (but are not limited to): 

• Have a clear vision of telecommunications spending thanks to updated reports. 
• Audit the lines hired and adapt the budget to real consumption. 
• Optimization of administration, finance and accounting department time. 
• Improve negotiation with service providers by having a panoramic view of consumption and spending. 
• Register the inventory and control of your assets. 
• Support the adoption of advanced communication technologies (such as SD-WAN) at optimal costs. 
• Support budget decision making with the use of cloud services. 
• Understand the demand for bandwidth required by the company or organization. 

Definitely this new era has radically changed the way of working to all types of business, companies and organizations. Being part of the digital age is no longer just a convenience for companies. It has become a requirement to survive and grow in the face of new market demands.  

At IKUSI we are ready to help you. We currently have an alliance with Keytia®, which provides a TEM service that has been implemented and is operating in different countries with some of our large clients. Are you interested in knowing the benefits we have achieved with them? Click here to get more information.